Help

The Canadian Grain Commission Web site has been designed to provide you with different ways to find information. This page provides navigational information allowing you to quickly locate the documents, policies, initiatives, and pages that you are looking for. If you need assistance locating information or using features on our site, please try one of the topics below.

Alternative formats and plug-ins

Information throughout the Canadian Grain Commission web site is provided in HTML 5 as the primary format. In some cases, other software formats are provided as alternatives. To open these alternate formats, you may need to download and install one or more of the following on your computer:

Media Players (for viewing interactive content)

Portable document format

Some of the pages available on our web site are electronic versions of documents that were originally designed for printing. These documents may also be available for download in Portable Document Format (PDF) format so that you can view and print them with virtually the same graphics, typography and layout as the original version.

Portable Document Format help page

To access the Portable Document Format (PDF) version you must have a PDF reader installed. If you do not already have such a reader, there are numerous PDF readers available for free download or for purchase on the Internet:

Word processing software

  • DOC - Some files are available in Microsoft Word or Rich Text formats. To view these files you will need Microsoft Word Reader.
  • XLS - To read a spreadsheet in Microsoft Excel format, you will need the Microsoft Excel Viewer.

How to find information

Try one of these methods to locate information on the Canadian Grain Commission's site.

Contact us

If you are having trouble finding information, please contact us.

Frequently asked questions

Your question may have already been answered. Frequently asked questions contains answers to numerous questions received by the Canadian Grain Commission.

Search

The search function offers quick access to information through French or English keyword or phrase searches.

What's new

What's new can be helpful for finding items recently added to the site. It contains a list of the material added to the site in the past two years.

RSS feed help page

What is RSS?

Real Simple Syndication (RSS) or as some refer to it, Rich Site Summary, is a means of receiving content (such as news headlines) without requiring users to constantly visit a Web site to see what’s new. Updates to the site are broadcast to subscribers through a RSS feed. When you subscribe to a RSS feed, a new item will appear in your feed reader every time new information is added to the relevant section of the Web site.

Why use RSS?

  • RSS allows you to select the type of news and information you get from Web sites.
  • Once you download your news reader, you can customize it to go and gather the news every five minutes, or every hour – it's your choice.
  • Because you don't have to subscribe to email lists you have less risk of getting unsolicited (spam) email.

How do I subscribe to RSS feeds?

Web browser (supporting RSS feeds)

  1. Select the link to the RSS feed to which you want to subscribe.
  2. Select the browser subscribe option and follow the instructions.

RSS reader

  1. Select a reader (see RSS feed readers below)
  2. Copy the URL of the RSS feed into the appropriate field of the RSS feed reader
    Note: Detailed instructions on how to add feeds are included in the RSS reader that you choose.

RSS feed readers

There are numerous RSS readers available for free download or for purchase on the Internet. Referring links to web sites not under the control of the Government of Canada are provided solely for the convenience of users. The Government of Canada is not responsible for the accuracy, currency or the reliability of the content nor does it endorse the sites and their content.